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ahedd DIH,Monitoring of impact and public feeling in Web content

TYPE
-
REGION
Greece, Attica
LANGUAGE
English, Greek

A Web- and user-generated content monitoring platform to extract actionable knowledge by listening for the public sentiment for a specified entity over time and across real-world events that trigger its generation and/or diffusion.

SERVICE DESCRIPTION

The Social Web Observatory (SWO) platform is a tool that monitors information diffusion across various sources that it can access, such as news sources on the Web and user-generated content (comments and posts) in the social media. SWO treats this information as actionable knowledge by listening for the public sentiment for a specified entity over time and across real-world events that trigger its generation and/or diffusion. The free version of the platform allows users to search, explore, experiment, analyse and uncover new data-driven insights, data-driven ideas from the social web. Registered users are able to create dashboards, analyse and visualise the retrieved social web data. Customised/personalised versions of the platform can also be created and provided on-demand in order to address business- or user-defined needs.

CASE EXAMPLES

- A company can measure a) the impact of a communication campaign, b) the impact of news posts related to its brand(s), c) the satisfaction of its customers/employees,
- A financial institution can use this platform in order to monitor the impact of a potential client (media mentions, customer comments, etc.) and make informed decisions on the services to offer.

LINKS

https://swo-demo.scify.org/#/

SERVICE OFFERED BY

MEMBER
ahedd
TYPE
DIH
COUNTRY
Greece

MORE INFORMATION ABOUT THIS SERVICE

Data Controller: INSTITUTO TECNOLÓGICO DE INFORMÁTICA (G96278734)
Purposes and legal basis: We will use your personal data to contact you back and answer your inquiries and provide you with information regarding our activity and in connection with our developments, research and services.
Data recipients: Your personal data will only be shared with the DIH your inquiry or information request may concern.
Rights: Regarding your personal data you have the right to access, rectify, erase, data portability, restrict processing , object, consent withdrawal and to file a complaint before the Supervisory Authority. More info
Exercise of rights: You can exercise the aforementioned rights by sending an e-mail to the e-mail address: dpo@iti.es or by sending a letter to the address Camino de Vera s/n, CPI Edif. 8, Acceso B, 46022 Valencia (Spain).