SERVICES

EGI Federation, FitSM training and consultancy

TYPE

Skills Development & Training, Technology Consultancy and Training

REGION

Netherlands

LANGUAGE

English

With FitSM Training you will learn the fundamentals of IT service management and how to implement FitSM in your organisation through a combination of lessons and examples. FitSM is a lightweight standard for IT service management. It brings order and traceability with simple, practical support and provides a common conceptual and process model setting out realistic requirements. The training programme is structured in three levels: Foundation, Advanced and Expert.

SERVICE DESCRIPTION

EGI offers two types of training courses that can be requested:

Open Registration: open for individual registrations and organised at a pre-determined date and location.
In-House: for organisations needing several members of staff to be trained. The date and location of the training are mutually agreed.

SPECIAL ACCESS CONDITIONS

Paid access, if not supported by a project:

https://www.egi.eu/service/fitsm-training/#pricing

PREREQUISITES

No prerequisite for the Foundation level. Foundation level is required for the Advanced. Both Advanced levels are required for the Expert level.

CASE EXAMPLES

With FitSM training you can:

Increase your expertise in managing IT services
Raise your professional profile by a recognised certification

ADDITIONAL INFORMATION

Formal certification is backed by a third party examination institute, APMG (https://apmg-international.com) FitSM is managed by a non-for-profit organisation,

ITEMO (https://www.itemo.org) More information about the FitSM standard: www.fitsm.eu

LINKS

Service homepage: https://www.egi.eu/services/fitsm-training/

SERVICE OFFERED BY

MEMBER

EGI Federation

TYPE

DIH

COUNTRY

Netherlands

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PRIVACY POLICY

Data Controller:	INSTITUTO TECNOLÓGICO DE INFORMÁTICA (G96278734)
Purposes:	We will use your personal data to contact you back and answer your inquiries and provide you with information regarding our activity and in connection with our developments, research and services.
Legal Basis:	We will use your personal data for the aforementioned purpose based on the consent you provide by clicking the acceptance box.
Data recipients:	Your personal data will only be shared with the DIH your inquiry or information request may concern.
Rights:	Regarding your personal data you have the right to access, rectify, erase, data portability, restrict processing , object, consent withdrawal and to file a complaint before the Supervisory Authority (AEPD).
Exercise of rights:	You can exercise the aforementioned rights by sending an e-mail to the e-mail address: dpo@iti.es or by sending a letter to the address Camino de Vera s/n, CPI Edif. 8, Acceso B, 4ª Planta, 46022 Valencia (Spain).
More information:	You can find more information regarding the processing of your personal data here: More info

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Data Controller:	INSTITUTO TECNOLÓGICO DE INFORMÁTICA (G96278734)
Purposes and legal basis:	We will use your personal data to contact you back and answer your inquiries and provide you with information regarding our activity and in connection with our developments, research and services.
Data recipients:	Your personal data will only be shared with the DIH your inquiry or information request may concern.
Rights:	Regarding your personal data you have the right to access, rectify, erase, data portability, restrict processing , object, consent withdrawal and to file a complaint before the Supervisory Authority. More info
Exercise of rights:	You can exercise the aforementioned rights by sending an e-mail to the e-mail address: dpo@iti.es or by sending a letter to the address Camino de Vera s/n, CPI Edif. 8, Acceso B, 46022 Valencia (Spain).