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EGI, FitSM training

TYPE
Maturity assessment and skills
REGION
-
LANG
English

With FitSM Training you will learn the fundamentals of IT service management and how to implement FitSM in your organisation through a combination of lessons and examples.

FitSM is a lightweight standard for IT service management. It brings order and traceability with simple, practical support and provides a common conceptual and process model setting out realistic requirements.

The training programme is structured in three levels: Foundation, Advanced and Expert.

SERVICE DESCRIPTION

EGI offers two types of training courses that can be requested:

  • Open Registration: open for individual registrations and organised at a pre-determined date and location.
  • In-House: for organisations needing several members of staff to be trained. The date and location of the training are mutually agreed.

SPECIAL ACCESS CONDITIONS

Paid access, if not supported by a project Paid access, if not supported by a project. - Open registration prices: https://www.egi.eu/services/fitsm-training/calendar/ ; - In-house course prices: https://www.egi.eu/services/fitsm-training/in-house-training/

PREREQUISITES

No prerequisite for the Foundation level. Foundation level is required for the Advanced. Both Advanced levels are required for the Expert level.

CASE EXAMPLES

With FitSM training you can:

  • Increase your expertise in managing IT services
  • Raise your professional profile by a recognised certification

LINKS

SERVICE OFFERED BY

MEMBER
EGI Federation
TYPE
DIH
COUNTRY
Netherlands

MORE INFORMATION ABOUT THIS SERVICE