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KNOW-CENTER, Data Product/Service Design

TYPE
Data value chain
REGION
-
LANG
English, German

With the Data Product/Service Design, the customer receives a detailed concept, tailored to the customer's needs and characteristics, on the basis of which a data-driven product and/or service can be systematically implemented.

SERVICE DESCRIPTION

Results/Deliverables:

  • Data Product/Service Canvas
  • Data Product Blueprint
  • Data Service Blueprint = service process map with various views of the service and the data
  • Business Model Canvas / Revenue Model

Within the framework of Data Product/Service Design, concrete data-driven products and/or services are conceptualized. The starting point is the Data Product/Service Canvas developed by the Know-Center as well as the Service Blueprinting (Service Blueprinting is a method for analysis, visualization and optimization of service processes). The Data Product Blueprint aims at identifying, processing, aggregating, etc. data (sources) in order to generate a specific customer benefit or to satisfy a customer need. A Data Product is relevant for more than one user, is produced with predictable quality, is produced or goes through a production process, is managed within a product life cycle and serves a market.

The Data Service Blueprint is an extension of the Data Product Blueprint in that it takes into account the service characteristics of a Data Product. It combines both the customer's and the provider's view of the service in the individual process steps. In a data-driven approach, the data view is also illuminated for each process step. Which data is generated - is this data internal or external and which new data is generated by it - and how is this data used/utilized. As part of the Data Product/Service Design, the monetization or revenue model can also be optionally developed.

SERVICE OFFERED BY

MEMBER
Know-Center
TYPE
DIH
COUNTRY
Austria

MORE INFORMATION ABOUT THIS SERVICE

Data Controller: INSTITUTO TECNOLÓGICO DE INFORMÁTICA (G96278734)
Purposes and legal basis: We will use your personal data to contact you back and answer your inquiries and provide you with information regarding our activity and in connection with our developments, research and services.
Data recipients: Your personal data will only be shared with the DIH your inquiry or information request may concern.
Rights: Regarding your personal data you have the right to access, rectify, erase, data portability, restrict processing , object, consent withdrawal and to file a complaint before the Supervisory Authority. More info
Exercise of rights: You can exercise the aforementioned rights by sending an e-mail to the e-mail address: dpo@iti.es or by sending a letter to the address Camino de Vera s/n, CPI Edif. 8, Acceso B, 46022 Valencia (Spain).